Most of it you give us; the rest is created as you use the service:
- Account details: your email and what you enter when signing up and completing your account.
- Money movements: wallet top-ups, transaction IDs and deposit addresses, card loads, purchases and gift card orders.
- Card details: the cards you've issued, their status and their transactions.
- Technical details: device and browser type, IP address, chosen language and cookies.
- Support conversations: the tickets and emails you send us.
- To create and run your account, and to issue and manage your cards
- To process top-ups and payments and to deliver gift cards
- To protect you and the service from fraud and abuse
- To answer your tickets and questions
- To improve the site and app with overall statistics, using analytics cookies only with your consent
- To meet obligations the law places on us
- Your connection to the site, panel and app is encrypted (HTTPS).
- Only team members who need the data for their work can access it.
- Full card details are only shown inside your own account.
- Online purchases are confirmed with 3D Secure, and phone payments use a separate token instead of your card number.
No system is completely risk-free. If something ever happens that affects your data, we'll tell you quickly and clearly.
- Ask to see or correct the data we hold about you.
- Ask us to close your account and delete your data, except what the law requires us to keep.
- Change your cookie settings whenever you like.
- Unsubscribe from marketing emails using the link at the bottom of each one.
For any of these, open a ticket in the panel or email [email protected].
Questions about privacy, or a request to make? Reach us through any of these.
If we change this page, we'll update the date at the top and tell you about important changes in advance.